Introduction Hosted Dynamics CRM 4.0
CRM is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. When an implementation is effective, people, processes, and technology work in synergy to increase profitability, and reduce operational costs.
Microsoft Dynamic CRM streamlines and automates your sales processes and enable sales people to create a single view of the customer to help ensure a shorter sales cycle, higher close rates, and improved customer retention. Microsoft Dynamics CRM business software gives sales, marketing and support professionals a fast access to useful data online so they can work efficiently and spent more time on selling and service delivery.
BPOS-Live’s Microsoft Hosted Dynamics CRM 4.0 is an easy, flexible and integrated customer relationship management-software that meets budgets for small, medium and big organizations. It helps you to get more out of your business information and enables your organization to take care of a excellent customer management, take the accurate decisions, helps to progress your business and offer your team members and customers a superior service.
BPOS-Live advantages Hosted Dynamics CRM 4.0
- CRM functionalities of Sales – Marketing – Customer Service –Management embedded in standard offering
- BPOS-Live teams with Microsoft Dynamics Resellers and Integrators to deliver a completely customized and hosted CRM solution including CRM add ons.
- Integration with other BPOS-Live Application Services like Hosted Dynamics Hosted Exchange and OCS or integration in a remote desktop and single management integration with your own onsite infrastructure (AD synchronization) is possible via our Integration Services.
- Full accessibility via the internet : anytime, anywhere and anyhow
- No investments in hardware, licenses, computer room facilities and maintenance via the monthly ‘pay as you use’ model of our Software Services
- 100% secured : your data is stored on our professional datacenter infrastructure, which incorporates virus filters, spam filters, SSL tunneling and redundant servers with daily data back-up functionalities. In case your hardware crashes or gets stolen, you still have access to your data from any chosen device.
- Embedded user authentication and single sign-on functionality
- Scalability and tailor-made solutions.
- Smooth migration from your existing environment to the outsourced BPOS-Live environment through our expertise and tools.
- User-friendly management tool : the BPOS-Live control panel allows you to provision and manage your (multi-tenanted) account, user and mailbox information. Additionally, you have complete control on all the Exchange 2007 Server functionalities as well as active sync and push email.
- Guaranteed 99,8% availability SLA and local support.
BPOS-Live standard offering Hosted Dynamics 2007
Microsoft Dynamics CRM 5 – awaiting Microsoft launch
OpenERP on Windows
