Datacenters
Our professional datacenters are guaranteeing the highest level of security for our customers.
Platform essentials
Our high-available, ‘state of the art’ platform is constructed out of enterprise HP hardware using Microsoft’s Hyper-V virtualization technology and Microsoft’s ‘Messaging and collaboration’- technology combined with ExtendASP’s automated provisioning control panel.
SLA
The BPOS-Live services our underpinned with an ITIL-driven support & solid SLA :
Guaranteed 99,9% availability SLA on all public cloud services
- A local Service Desk is centralizing all the incidents, change requests, service requests, questions and complaints.ndow is from Monday to Friday (8.30AM-5.30PM) on working days. The service window can be extended to a 24/7 support window
- Regarding incident, problem and change management, following service levels are associated to our standard service offering:
